Authorized by NSW Independent Liquor & Gaming AuthorityGamble Responsibly

Cookie Policy

Last updated: January 1, 2024

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

At Betstralia, we use cookies to enhance your browsing experience, analyze site traffic, personalize content, and ensure the security of our platform.

How We Use Cookies

We use cookies for several purposes:

  • To keep you logged in to your account
  • To remember your preferences and settings
  • To analyze how our website is used and improve performance
  • To provide personalized content and recommendations
  • To ensure the security of our platform
  • To comply with legal and regulatory requirements
  • To deliver relevant advertising (with your consent)

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems.

Examples:

  • Authentication cookies to keep you logged in
  • Security cookies to protect against fraud
  • Session cookies to maintain your preferences
  • Load balancing cookies for site performance
Retention Period: Session or up to 1 year

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

Examples:

  • Google Analytics cookies
  • Site performance monitoring
  • Error tracking and reporting
  • Page load time measurement
Retention Period: Up to 2 years

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization.

Examples:

  • Language preference cookies
  • Theme selection (dark/light mode)
  • Accessibility settings
  • Personalized content preferences
Retention Period: Up to 1 year

Marketing Cookies

These cookies may be set through our site by our advertising partners to build a profile of your interests.

Examples:

  • Advertising targeting cookies
  • Social media integration cookies
  • Conversion tracking pixels
  • Remarketing cookies
Retention Period: Up to 2 years

Third-Party Cookies

We may also use third-party cookies from trusted partners to help us analyze website usage, provide social media features, and deliver relevant advertising. These include:

Google Analytics

Helps us understand how visitors interact with our website

Learn more: Google Privacy Policy

Social Media

Enable social sharing and login functionality

Includes Facebook, Google, and other social platforms

Payment Processors

Secure payment processing and fraud prevention

Required for secure financial transactions

Customer Support

Live chat and support ticket functionality

Helps provide better customer service

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Set up notifications when cookies are being sent

Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by cookie type
  • Change your preferences at any time

Important Note

Please note that blocking or deleting cookies may affect your ability to use certain features of our website. Essential cookies cannot be disabled as they are necessary for the basic functionality and security of our platform.

Mobile App Cookies

Our mobile applications may also use similar technologies to cookies, including:

  • Local storage for app preferences
  • Analytics SDKs for app performance monitoring
  • Push notification tokens
  • Crash reporting and error tracking

You can manage these through your device settings or within the app's privacy settings.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@betstralia.com

Phone: 1800 858 858

Mail: Privacy Officer, Betstralia, PO Box 123, Sydney NSW 2000

This Cookie Policy is part of our Privacy Policy and Terms of Use. By using our website, you consent to the use of cookies as described in this policy, subject to your browser settings and preferences.